Shipping + Returns

FREE POSTAGE* NEONS ONLY Australia wide! Pick up available for all local customers (South East QLD).

We cannot deliver neons to PO Boxes.

*Extra Large sized custom neons may incur a delivery fee depending on size and destination. 


YEAH NEON has a strict NO refund policy on all custom orders.

We do offer refunds (less admin & restocking fee - up to 7%). For 'Off the Wall' neons if it is returned to us unopened within 14 days of purchase. Return postage costs will be at the buyers expense unless a mistake has been made by us. 

If you have any concerns regarding your neon please contact us straight away.

Do not accept damaged packages from shipping companies/couriers. Please see our FAQ’ page for further explanation.


We can organise international shipping for you at an additional cost. Send us a message on our 'Contact' page & we can organise a quote for you.

We can supply transformers & plugs for USA, UK, EU & NZ that meet all local standards.



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