Shipping + Returns
FREE POSTAGE* NEONS ONLY Australia wide! Pick up available for all local customers (South East QLD).
We cannot deliver neons to PO Boxes.
*Extra Large sized custom neons may incur a delivery fee depending on size and destination.
YEAH NEON has a strict NO refund policy on all custom orders.
We do offer refunds for cancellation/return (less admin & restocking fee - up to 7%). For 'Off the Wall' neons if it is returned to us unopened within 14 days of purchase. Return postage costs will be at the buyers expense unless a mistake has been made by us.
If you have any concerns regarding your neon please contact us straight away.
Do not accept damaged packages from shipping companies/couriers. Please see our ‘FAQ’ page for further explanation.
We can organise international shipping for you at an additional cost. Send us a message on our 'Contact' page & we can organise a quote for you.
We can supply transformers & plugs for USA, UK, EU & NZ that meet all local standards.
YEAH NEON x